FAQs

Urban Energy Solar Inc.

  • What does Urban Energy Solar do?

    Urban Energy Solar specializes in residential solar system inspections, repairs, maintenance, cleaning, and upgrades. We help homeowners maintain their solar systems so they operate efficiently and generate maximum energy output.
  • Can Urban Energy Solar repair my solar system if they didn't install it?

    Yes. We service and repair solar systems regardless of who performed the original installation. This includes systems that were installed by companies no longer in business.
  • How can I tell if my solar system needs repair or maintenance?

    Common indicators that your solar system requires service include decreased energy production, increased electric bills, error alerts from your inverter, monitoring applications displaying minimal or no output, or panels that haven't been cleaned recently.
  • Does Urban Energy Solar offer solar panel cleaning and maintenance plans?

    Yes. We provide solar panel cleaning services, annual tune-ups, and comprehensive maintenance programs to keep your system performing at its best and help prevent expensive repairs down the line.
  • Do solar panels really need regular maintenance?

    Yes. Solar systems are power-generating equipment that require periodic inspections and maintenance to maintain long-term performance, ensure safety, and preserve efficiency.
  • Can Urban Energy Solar inspect a solar system before I buy a home?

    Yes. We offer solar inspections for prospective home buyers to help confirm that an existing solar system is functioning properly before you complete your property purchase.
  • Does Urban Energy Solar install batteries or solar system upgrades?

    Yes. We install battery storage solutions, additional solar panels, and various system upgrades that allow homeowners to expand and enhance their current solar installation.
  • What areas does Urban Energy Solar service?

    Urban Energy Solar operates from our Cerritos, CA, location, which allows us to efficiently serve homeowners throughout Los Angeles and Orange counties. Please contact us to verify service availability in your specific area.
  • Is Urban Energy Solar licensed and qualified to work on solar systems?

    Yes. Urban Energy Solar employs trained and qualified solar technicians who adhere to all applicable licensing and safety standards for residential solar services.
  • How do I schedule service with Urban Energy Solar?

    You can arrange service with Urban Energy Solar by calling our customer service team or by submitting a service request on our website. One of our representatives will contact you to confirm the details and discuss next steps.